Booking · ships@skjoldenport.com

Schedule and booking

Skjolden has one cruise berth and one designated anchorage. Where to write, what the request must state, how a call is confirmed and amended, and which vessel gets the pier when two ships call on the same date.

Last updated 2026-09-13

67 Calls confirmed for 2027 172,893 guests booked next season

5,500 Lower berths in port per day, maximum Of which no more than 2,000 at the anchorage

Capacity figures on this page follow the policy adopted 10 August 2026.

The shore road approaching the cruise pier from the air, with grazing land and a red boathouse on the landward side, the marked coach bays and the terminal building with its timber deck on the other, and the pier running out into the fjord — Everything a confirmation allocates: the 127.5 m cruise berth on the point, the marked coach standing area behind it, and the single road that serves both.

Three addresses, and no wrong door

Send it to the right desk and nothing waits

A berth is reserved years before the ship arrives; the tour list for the same call lands in the last days before it. Two jobs, two desks.

ships@skjoldenport.com

Berth requests, call bookings, amendments and cancellations.

Anything that changes a date, a time or a position at the quay.

Viggo Sundvold, Port Director, PFSO and PSO, and Halvard Johan Bolstad, Booking Manager and Assistant PFSO.

shorex@skjoldenport.com

Shore excursion programmes, capacity, numbers and tour lists.

Everything about the day ashore: numbers, groups, coaches and guides.

Christian Hellumsand, Shorex Manager & Dispatch. Delivered on the ground by Skjolden Explore, the local guide and coach operator.

post@skjoldenport.com

Everything else, and anything you are unsure where to send.

Send here when in doubt. Nothing is lost — it is routed from there.

The port office.

Copy the agent and the line on the same message if you wish — the port replies to all of it.

Step by step

How a call is booked

A cruise line may plan dates directly with the port, but the formal registration is made by the ship's agent. Both routes end in a written confirmation from the port. Nothing else is a booking.

Ask whether the date is free

One line to ships@skjoldenport.com — vessel, date, capacity enquiry — is answered date by date. Where the date is taken, the reply names the nearest open dates either side.
Send the request

Email ships@skjoldenport.com with the vessel, the dates and times either end, the passengers in lower berths, and the ports before and after. Season lists and agents' portlists are confirmed as a single set.

Bookings are confirmed as far ahead as 2033. Beyond next season, the port does not publish volumes. The full checklist, line by line, is below ↓
The port confirms in writing

Every confirmation states:
- Confirmed position — pier or anchorage
- Time window
- Other traffic scheduled that day
Several calls are answered call by call, as a numbered list. A confirmation binds both sides on the terms the confirmation is made under.
Notify SafeSeaNet

In addition to the commercial booking, arrival must be notified through SafeSeaNet Norway (shiprep.no) to NOSLN, Skjolden Cruisekai.

Two separate tracks, both required: a SafeSeaNet notification does not create a berth booking, and a confirmed booking does not replace it.
Tell the port when it changes

Send the change to ships@skjoldenport.com quoting vessel and date; the port confirms in writing, normally the same day. Nothing is agreed until it is confirmed.

What to send for each kind of change ↓

Before you press send

What to send when you book

9 lines are enough to confirm a call.

Required — the port confirms on these

Vessel name as it stands in the ship's papers

The call is registered against the vessel, and every later message in the thread is matched back to it.
Cruise line the client, where the agent books on their behalf

The contracting party. The confirmation is issued against the line; the agent acts for it.
Agent and a named contact

Who the port replies to. The confirmation and every later amendment go back to the same address.
Arrival date dd/mm/yyyy

Placed in the calendar and checked against everything already booked for that day.
ETA a time, or the window if that is what is planned

Pilot boarding, mooring, and the hour coaches and guides are called for.
Departure date

Almost always the same date — but not always, and a departure after midnight changes the day.
ETD

The outer frame of the whole shore programme, and the field that moves most often. Send it again when it moves.
Passengers in lower berths

What the port plans the day against, and what both capacity ceilings apply to.
Previous and next port

Sailing time either side. A short leg out makes the ETD hard, and the day is planned accordingly.

Helpful — each one saves a question

IMO number

One key that survives name changes and years — the safest way to match a season list to the right vessel.
Call sign

VHF working and statutory reporting.
Flag state

Clearance, immigration and ISPS.
Gross tonnage

The basis on which quay and mooring dues are calculated. The rates are public — see the tariff.
LOA, beam and draft

Settles pier or anchorage before anyone has to ask, and how the ship is moored — vessels longer than the quay take lines to bollards beyond each end of it.
Air draft

The power lines cross the fjord on the approach. A vessel near the charted clearance clears the passage with the pilot service.
Preferred position pier or anchorage

Say it if you have one. The port answers with the position it can actually confirm, and why.
Shore power details connection side, distance from the stern, voltage and frequency

Skjolden has no shore power connection — a feasibility study is complete, nothing is built. The port records what ships carry, because that is what any future installation would have to serve.
Turnaround — yes or no

A turnaround is a different operation altogether: baggage, check-in and transfers. It has to be raised at request stage.
Immigration required — yes or no

Whether border control has to be arranged. There are no customs or immigration facilities at the port.
New calls flagged in a revised list

Mark what is new in a resent season list, and the port reads the change rather than the whole year again.

The attachments the port expects, and which desk each belongs on.
Attachment	When and where	What it settles
Berth reservation — one vessel, one year	With the request · ships@	Vessel particulars and every date for that vessel that year, in one document the port can confirm line by line.
Portlist for the season	Whenever it is revised · ships@	The full picture for the vessel. State whether it supersedes earlier reservations, and the port confirms which have been cancelled.
Vessel particulars as text	With the request · ships@	A table, a spreadsheet or a text PDF is read straight into the port's systems, and the confirmation comes back faster for it.
Tour grid — one row per group	Preliminary, then final · shorex@	Group number, tour and reference, report, start and return times, preliminary and final passengers, language, and what the port supplies per group.
Tour group information — one page per group	With finals · shorex@	The timed itinerary the guide actually works from, with venue requirements and operating notes.
Dispatch sheet	With finals · shorex@	The pier-side sheet for the day: time alongside, total on board, groups and seats.
Coach list from the transport supplier	Several days ahead · shorex@	Vehicle, registration plate and driver per group. Plates are loaded into the automatic gate before the call.

The other envelope — to shorex@skjoldenport.com

The tour programme is a separate handover, closer to the call, and it is what puts coaches and guides on the pier. Per group:

Ship, date and the berth the programme is planned against
Group number and tour name, with the line's own tour reference
Report time, start time and expected return, per group
Preliminary passengers first, final passengers when they lock
Passenger language — it decides which guide is assigned
What the port is to supply per group: coach, guide, dispatch, entrances
The timed itinerary, including any variation that spreads groups across a site

Preliminary numbers first, final numbers when they lock. Deadlines, the catalogue and the capacity per call are on the shore excursions page. The port does not want guest personal data at any stage — aggregate numbers per group are enough.

Adopted 10 August 2026

Berth allocation policy

One cruise berth. When two ships call on the same date, one lies alongside and one at the anchorage. The rule that decides which is published here in full, and it is the only rule the port applies.

The cruise pier from the air in its setting: the deck and its two buildings on the point below a steep wooded mountainside, a coach standing on the shore road, the small-boat harbour further along the shore, and turquoise fjord water filling the foreground — One deck on the point, and no second one out of frame. That is why the rule below has to decide which ship gets it.

First come, first served

First come, first served, by the timestamp of the confirmed booking.
One exception, by size

A vessel with at least 1,000 more lower berths than a confirmed booking may be allocated the pier, moving the smaller vessel to anchor.

Threshold: 1,000 lower berths of difference. Less than that does not move a confirmed booking.
The exception closes at the turn of the year

The exception can only be applied before 1 January of the year of the call. Once the calendar year of the call begins, confirmed berths are fixed.

In practice: a call in 2029 can be reallocated up to and including 31 December 2028. From 1 January 2029 the berth is fixed.
Capacity comes first

Any reallocation must keep total port capacity within 5,500 lower berths (pier and anchorage combined).

No more than 2,000 lower berths may lie at the anchorage, and no reallocation breaches either ceiling.

All figures are lower berths (LB), never maximum occupancy. The port may ask for documentation of the lower-berth count.

Request a berth Anchorage and tender operations Tariff

After confirmation

Amendments, cancellations and extended stays

Routine, and handled by email. Every change is confirmed in writing.

What to send, and what the port does with it.
Situation	What to send	What the port does
Change of ETA or ETD	Email to ships@skjoldenport.com with vessel, date and the revised times.	Confirmed in writing, normally the same day. Where it conflicts with another vessel at the pier, the port proposes an earlier departure, the anchorage, or another date alongside.
Cancellation	Email with vessel and date. A season list may be sent instead of individual messages.	Always acknowledged in writing.
Overnight or extended stay	Email as early as the operation allows, with the intended departure time.	Possible when the pier is free. Staying at anchor overnight is not restricted. Fees for an extended stay follow the published tariff.
Double call — two ships on the same date	The second request is handled in the normal way; state lower berths.	One vessel alongside, one at the anchorage, assessed against shore excursion capacity before confirming.

ETA and ETD changes are confirmed in writing, normally the same day. A call that falls away late, or is stopped by weather or a closed fairway, falls under the cancellation and force majeure clause. Where a vessel is moved to the anchorage, that lies 600 m from the tender pier — tender operations.

Planning your call

How long the call should be

The port recommends 10 hours at the port. The constraint is not the berth but the reuse of coaches and guides: on a short call the same vehicle cannot run a tour twice, so capacity falls off a cliff rather than gently.

Two white coaches parked on the shore road above the fjord seen from the air, with the cruise pier and its two buildings further out on the point, farms and pasture on the slope behind and turquoise water on both sides — The 13 coaches the port owns outright are the floor under the table below. A tour that returns late is a vehicle and a guide that cannot run the next one.

The two margins, on every call

Excursions may leave the pier: ETA + 30 min
Every guest back on board: ETD − 30 min
Usable window ashore: Call length − 1 h

The recommendation is stated in hours at the port; the capacity figures below are stated in hours ashore. Why the margins are what they are is on Shore excursions; to turn a booked ETA and ETD straight into a programme, use the shore excursion builder.

Shore excursion capacity against hours ashore, with the call length each window comes from. The port's own planning figures.
Hours ashore	Call length	Capacity	Effect	Detail
9 h	10 h	100 %	Full programme	up to 3,000 guests on tour, both eight-hour tours, two coach waves with the statutory break inside the day
8 h	9 h	96 %	Full, without slack	Every product still fits once, but the eight-hour tours reach all-aboard with nothing in hand and the second coach wave shortens to 3½ hours, back to back with no break
7 h	8 h	80 %	Long formats out	Ice Tunnels and the Norwegian Mountain World no longer fit; the second coach wave is a two-hour shuttle; the catamaran runs once
6 h	7 h	75 %	One wave	Six-hour tours fit with nothing to spare; a coach runs one tour and a short shuttle; the catamaran still runs once

Capacity is programme value — guest-hours on tour the standard fleet can deliver — with the full programme at 9 hours ashore, the 10-hour call, as 100. It is modelled from the catalogue's own timings and the twenty-minute coach turnaround, resting on 13 port-owned coaches, 577 seats, plus contracted capacity. A shorter call keeps the guests on tour; it loses the eight-hour tours and shortens the second wave.

Build the programme for your call Shore excursions and deadlines Fleet and capacity

Call calendar

Which ships are in port on your date

Every confirmed call, straight from the port's own booking records. Every booking confirmation also states whether other vessels are scheduled on the same date, and the port notifies the agent when that changes. The public list — with the ship ledger back to 2006 and a calendar feed you can subscribe to — lives at skjoldenport.com/calls.

2026 42 confirmed calls

April

18 Sat

Balmoral

Fred. Olsen Cruise Lines · 08:00–16:00
26 Sun

Borealis

Fred. Olsen Cruise Lines · 12:00–18:30

May

05 Tue

Britannia

P&O Cruises · 09:00–19:00
08 Fri

Queen Anne

Cunard · 08:00–19:00
13 Wed

Sky Princess

Princess Cruises · 11:00–20:00
13 Wed

Spirit of Discovery

Saga Cruises · 08:00–17:00
18 Mon

Queen Mary 2

Cunard · 08:30–17:30
25 Mon

Nieuw Statendam

Holland America Line · 09:00–18:00
26 Tue

Sky Princess

Princess Cruises · 07:00–16:00
31 Sun

Borealis

Fred. Olsen Cruise Lines · 11:30–18:30

June

01 Mon

Queen Anne

Cunard · 08:30–18:00
05 Fri

Rotterdam

Holland America Line · 07:00–15:00
17 Wed

Sky Princess

Princess Cruises · 07:00–15:30
18 Thu

Majestic Princess

Princess Cruises · 08:00–17:00
24 Wed

Star Legend

Windstar Cruises · 09:00–16:00
29 Mon

Europa 2

Hapag-Lloyd Cruises · 09:00–16:00
29 Mon

Star Pride

Windstar Cruises · 08:00–16:00
30 Tue

Sky Princess

Princess Cruises · 08:00–16:00

July

01 Wed

Star Legend

Windstar Cruises · 12:00–18:00
03 Fri

Rotterdam

Holland America Line · 07:00–15:00
04 Sat

Marina

Oceania Cruises · 08:00–16:00
07 Tue

Mein Schiff 3

TUI Cruises · 08:00–20:00
14 Tue

Sky Princess

Princess Cruises · 07:00–16:00
19 Sun

Balmoral

Fred. Olsen Cruise Lines · 12:00–19:30
20 Mon

Borealis

Fred. Olsen Cruise Lines · 09:30–18:00
21 Tue

Mein Schiff 3

TUI Cruises · 07:00–18:00
23 Thu

Scenic Eclipse

Scenic · 09:00–17:00
25 Sat

Spirit of Adventure

Saga Cruises · 08:00–16:00
29 Wed

Spirit of Discovery

Saga Cruises · 08:00–17:00

August

04 Tue

Sky Princess

Princess Cruises · 08:00–17:00
05 Wed

AIDAmar

AIDA Cruises · 10:00–20:00
07 Fri

Rotterdam

Holland America Line · 07:00–15:00
08 Sat

Queen Mary 2

Cunard · 08:30–18:00
20 Thu

Liberty of the Seas

Royal Caribbean International · 09:00–18:00
24 Mon

Bolette

Fred. Olsen Cruise Lines · 14:00–19:00
24 Mon

Borealis

Fred. Olsen Cruise Lines · 09:00–13:30

September

07 Mon

Bolette

Fred. Olsen Cruise Lines · 08:30–17:00
09 Wed

Arvia

P&O Cruises · 08:00–17:30
17 Thu

Nieuw Statendam

Holland America Line · 08:00–15:00
21 Mon

Spirit of Adventure

Saga Cruises · 08:00–17:00
23 Wed

Majestic Princess

Princess Cruises · 08:00–17:00

October

06 Tue

Britannia

P&O Cruises · 08:30–17:30

2027 67 confirmed calls

April

04 Sun

Bolette

Fred. Olsen Cruise Lines · 09:00–15:30
07 Wed

Queen Elizabeth

Cunard · 08:30–18:00
13 Tue

Britannia

P&O Cruises · 07:00–16:30
16 Fri

Rotterdam

Holland America Line · 08:00–15:00
28 Wed

Arvia

P&O Cruises · 09:00–17:00
30 Fri

Trollfjord

Hurtigruten · 12:00–20:00

May

02 Sun

AIDAluna

AIDA Cruises · 09:00–17:30
02 Sun

Balmoral

Fred. Olsen Cruise Lines · 12:30–19:30
04 Tue

Britannia

P&O Cruises · 09:00–18:00
06 Thu

Trollfjord

Hurtigruten · 12:00–20:00
08 Sat

Borealis

Fred. Olsen Cruise Lines · 08:30–16:00
12 Wed

Sky Princess

Princess Cruises · 09:00–17:00
13 Thu

Zuiderdam

Holland America Line · 08:00–16:00
14 Fri

AIDAluna

AIDA Cruises · 08:30–17:00
17 Mon

Aurora

P&O Cruises · 08:00–17:00
22 Sat

Celebrity Apex

Celebrity Cruises · 09:00–18:00
26 Wed

Sky Princess

Princess Cruises · 08:00–17:00
30 Sun

Balmoral

Fred. Olsen Cruise Lines · 08:00–21:00
31 Mon

Britannia

P&O Cruises · 09:00–18:00

June

01 Tue

Queen Mary 2

Cunard · 08:00–17:30
08 Tue

MSC Meraviglia

MSC Cruises · 14:00–20:00
09 Wed

Regal Princess

Princess Cruises · 09:00–17:00
12 Sat

Spirit of Discovery

Saga Cruises · 08:00–16:00
13 Sun

Balmoral

Fred. Olsen Cruise Lines · 07:30–15:00
16 Wed

Sky Princess

Princess Cruises · 08:00–16:00
17 Thu

Freedom of the Seas

Royal Caribbean International · 09:00–17:00
18 Fri

Spirit of Adventure

Saga Cruises · 08:00–20:00
18 Fri

Zuiderdam

Holland America Line · 07:00–16:00
19 Sat

Bolette

Fred. Olsen Cruise Lines · 08:00–15:30
21 Mon

Majestic Princess

Princess Cruises · 08:00–16:00
22 Tue

Azamara Quest

Azamara · 08:00–18:00
22 Tue

MSC Meraviglia

MSC Cruises · 09:00–20:00
24 Thu

Queen Anne

Cunard · 08:00–17:00
28 Mon

Aurora

P&O Cruises · 07:00–17:00
29 Tue

Sky Princess

Princess Cruises · 08:00–16:00

July

01 Thu

Borealis

Fred. Olsen Cruise Lines · 08:00–16:30
08 Thu

Seven Seas Mariner

Regent Seven Seas Cruises · 07:00–17:00
12 Mon

Celebrity Beyond

Celebrity Cruises
13 Tue

Sky Princess

Princess Cruises · 08:00–16:00
14 Wed

AIDAnova

AIDA Cruises · 08:30–16:30
15 Thu

Balmoral

Fred. Olsen Cruise Lines · 09:30–16:30
21 Wed

Bolette

Fred. Olsen Cruise Lines · 09:00–16:00
21 Wed

MSC Meraviglia

MSC Cruises · 07:30–15:00
22 Thu

Regal Princess

Princess Cruises · 08:00–16:00
23 Fri

Arcadia

P&O Cruises · 07:00–18:00
28 Wed

Freedom of the Seas

Royal Caribbean International · 12:30–20:00
29 Thu

Zuiderdam

Holland America Line · 08:00–16:00

August

03 Tue

Regal Princess

Princess Cruises · 08:00–16:00
04 Wed

Queen Anne

Cunard · 09:00–17:00
14 Sat

Bolette

Fred. Olsen Cruise Lines · 08:00–16:00
15 Sun

Artania

Phoenix Reisen · 09:00–23:00
18 Wed

Queen Anne

Cunard · 09:00–17:00
22 Sun

Balmoral

Fred. Olsen Cruise Lines · 09:00–16:30
24 Tue

Borealis

Fred. Olsen Cruise Lines · 09:30–17:30
24 Tue

Spirit of Adventure

Saga Cruises · 08:00–16:00
31 Tue

MSC Meraviglia

MSC Cruises · 09:00–16:00

September

01 Wed

Arvia

P&O Cruises · 07:00–17:00
02 Thu

Queen Anne

Cunard · 08:00–16:00
04 Sat

Aurora

P&O Cruises · 08:00–17:00
08 Wed

Arvia

P&O Cruises · 08:00–17:00
09 Thu

Celebrity Beyond

Celebrity Cruises · 07:00–16:00
10 Fri

Rotterdam

Holland America Line · 08:00–15:00
10 Fri

Spirit of Discovery

Saga Cruises · 08:00–17:00
21 Tue

MSC Meraviglia

MSC Cruises · 09:00–20:00
24 Fri

Borealis

Fred. Olsen Cruise Lines · 09:00–17:00
25 Sat

Balmoral

Fred. Olsen Cruise Lines · 09:00–16:30

October

21 Thu

Aurora

P&O Cruises · 08:00–17:00

Live from port operations · powered by BerserkOS · exported 13 September 2026

Times are the confirmed ETA and ETD and are subject to weather and the fairway. The berth position for each call is settled by the berth allocation policy above and confirmed in writing to the agent; it is not published per vessel. Booked guest counts per call are published on the public list; this calendar keeps to ship, date and time window.

Booking questions the port is asked most often

Which address do we use: ships@, shorex@ or post@?

ships@skjoldenport.com for berth requests, bookings, amendments and cancellations. shorex@skjoldenport.com for the shore excursion programme — numbers, tour lists, groups, coaches and guides. post@skjoldenport.com for anything else or anything you are unsure about; it is routed from there. The berth is booked years ahead and the tour programme arrives days before the call, so the two are handled by different people.

Does asking whether a date is free hold the date for us?

No. An availability check is non-binding. The port does not operate provisional holds or pencilled options — a request is either confirmed or declined, in writing, and only a written confirmation holds a date.

Anything not covered above

Port office

post@skjoldenport.com · +47 458 98 229
Sørsidevegen 35, 6876 Skjolden, Norway · UN/LOCODE NOSLN

Send it to the right desk and nothing waits

How a call is booked

Ask whether the date is free

Send the request

The port confirms in writing

Notify SafeSeaNet

Tell the port when it changes

What to send when you book

Berth allocation policy

First come, first served

One exception, by size

The exception closes at the turn of the year

Capacity comes first