• Pre-Arrival Notification
  Cruise ships must submit a Pre-Arrival Report (PAR) at least 24 hours before expected arrival at Skjolden Cruise Port. This report should include the ship's Estimated Time of Arrival (ETA). Additionally, for eligible vessels, a notification to the Norwegian Safe-Sea Net is required.

• Mooring Charges
  Mooring charges at Skjolden are based on the vessel's gross tonnage (GT). In cases where a ship has not been officially measured or lacks a valid measurement certificate, Skjolden Cruise Port will estimate the tonnage. These charges are levied according to the latest pricing schedule, exempting vessels anchored and using Tender Quay services. Charges are subject to periodic adjustments. Skjolden Port has a minimum mooring fee of NOK 4,500 per day.

• Docking Fees
  Docking fees are also calculated based on the ship's GT, following the same protocol as for mooring charges. Fees are applied for every 24-hour period or fraction thereof, with a minimum chargeable period. Reduced rates apply for short stays exceeding 24 hours but less than 30 hours. Special rates are negotiable for stationary vessels. For vessels moored to another ship at the quay, fees are applied as if directly docked at the quay. Charges are subject to periodic adjustments. Skjolden Port has a minimum docking fee of NOK 4,500 per day.

• Port Security Charges (ISPS)
  Skjolden Cruise Port adheres to regulations for security and terrorism preparedness. The ISPS fee covers the capital and operational costs of these measures. This fee is calculated based on the passenger count submitted via SafeSeaNet, excluding crew and visitors. Adjustments are made for stays exceeding 24 hours and the EPI index may affect these fees. The EPI index may also influence these fees, with a minimum price set to NOK 21,250 per day.

• Passenger Dues
  Passenger dues are collected for each passenger as per the count delivered through SafeSeaNet. This fee is subject to EPI indexing and adjustments for partial day stays. The EPI index may also influence these fees, with a minimum price set to NOK 5,000 per day.

• Waste Management Fee
  In line with pollution control regulations, Skjolden Cruise Port manages waste reception from ships. Fees for waste disposal are based on a minimum charge, with additional costs depending on the volume of waste.

• Environmental Port Index (EPI) Surcharges and Discounts
  EPI influences surcharges or discounts on Quay, ISPS, and Passenger fees, incentivizing environmentally friendly practices. Non-reporting within 144 hours post- departure results in fees based on a zero EPI score.

• Cargo Management
  All goods and cargo must be reported post-departure. Cargo fees apply to all items moved across public quays, excluding passengers' luggage, provisions for ships, and necessities. Storage is included for up to 48 hours post unloading/loading.

• Cancellation Policy
  Cancellations within 24 hours of arrival result in a 100% charge of Quay fees, without EPI adjustments. Cancellations within 48 hours result in a 50% charge. Earlier cancellations incur no fees, barring direct costs due to the cancellation.

Scope and Applicability

These terms apply exclusively to cruise ship-related services at Skjolden Cruise Port. They are binding for all services provided by the port to its users, as outlined in the port's operational regulations and price lists. Any deviations from these terms must be agreed upon in writing between Skjolden Cruise Port and the customer.

Definitions

Key terms used in this document are defined as follows:

• Skjolden Cruise Port: Officially designated port authority.

• Customer: Any user or lessee of the port's services, infrastructure, or facilities.

• Harbour Services: Includes maintenance of navigable fairways, public authority roles

  in these areas, infrastructure provision for docking and cargo handling, and rental of premises.

  Organizational Structure

  Skjolden Cruise Port operates as a privately owned enterprise, managing port activities, infrastructure, and public administration related to vessels, cargo, and passengers. Compliance with the Harbour Act, associated regulations, and specific provisions for waste management and security (ISPS) is mandatory.

  Pricing Policy

  Customers are required to pay fees as per the current price list, detailed in Chapter 1 of this document. Prices are in Norwegian Kroner (NOK) and exclude VAT and other duties unless stated otherwise. Customers bear the risk of any currency exchange rate fluctuations.

  Offer Terms

  Offers made by Skjolden Cruise Port are non-binding until accepted by the customer. All offers exclude VAT and other taxes unless specified.

Payment Terms

Invoices issued by Skjolden Cruise Port are payable within twenty-one (21) days unless otherwise agreed. Invoices are sent electronically or in PDF format, with charges applied for paper invoices. Customers must provide accurate billing information and timely inform the port of any changes.

Late Payment and Security Provision

Late payments incur statutory interest and fees. Skjolden Cruise Port reserves the right to demand advance payments, bank guarantees, or equivalent security for services provided. Non-compliance may lead to service cancellation or denial of departure.

VAT Compliance

Value Added Tax is levied in accordance with Norwegian legislation. Unless stated otherwise, all prices are exclusive of VAT.

Debt Collection and Price Adjustments

Overdue fees may trigger enforcement actions. Claims related to the Harbour Act may result in maritime liens. Prices are subject to annual review and adjustments based on unforeseen detrimental circumstances.

Complaints Procedure

Claims against Skjolden Cruise Port for damages, delays, or other service-related issues must be filed promptly, and no later than three months after the customer becomes aware of the grounds for the claim.

Disputes and Legal Framework

All legal disputes related to Skjolden Cruise Port services fall under Norwegian law.

Environmental Port Index (EPI) Scheme

EPI-Based Pricing for Passenger Charges

Skjolden Cruise Port integrates environmental sustainability into its operations through the Environmental Port Index (EPI). The EPI score of a vessel will determine the applicable passenger charges as follows:

• EPI – Group A (> 75% Score): NOK 8 per passenger

• EPI – Group B (50%–74% Score): NOK 10 per passenger

• EPI – Group C (25%–49% Score): NOK 15 per passenger

• EPI – Group D (< 24% Score): NOK 20 per passenger

  The EPI score is calculated based on a vessel's actual consumption and operational data during a port call. Mandatory reporting of this data post-arrival ensures accurate and valuable insights into emissions and environmental impact. The EPI data submission must be completed within 72 hours following departure.

  Skjolden Cruise Port's EPI scheme aligns with the Harbour and Fairways Act and the 2010 Regulation, ensuring non-discriminatory practices and compliance with relevant laws and EEA regulations. The environmental charge applies uniformly to all vessels, irrespective of nationality, size, type, or function.

  Skjolden Cruise Port reserves the right to make amendments to the EPI scoring and passenger charge system.

  Incentive for Zero-Emission Vessels

  In a move to encourage advancements in climate technology, Skjolden Cruise Port offers a significant environmental bonus for zero-emission vessels. We provide a 50% discount on passenger charges for vessels that can demonstrate zero emissions throughout their stay within the municipal sea area of Luster.

  This incentive covers all passenger and cruise ships utilizing municipal quay/jetty facilities for boarding or unboarding, including national and international cruise traffic, local and regional transport, sightseeing ventures, and vessel rental services. This revision tailors the EPI scheme to the specific context and operations of Skjolden Cruise Port, focusing on environmental sustainability and compliance with local and international regulations.